As part of the WebEngage family, ConvertWise was built to help Shopify merchants enhance their store’s conversions through dynamic recommendations and a seamless cart experience. Over the past two years, it has been incredible to see ConvertWise grow into a trusted tool for hundreds of merchants, helping drive real impact for e-commerce businesses like yours.
After careful consideration, we have decided to sunset ConvertWise on June 30, 2025. As WebEngage’s priorities evolve, we are shifting focus toward larger organizational goals, which means parting ways with some of our niche offerings, including ConvertWise. While this wasn’t an easy decision, we believe it allows us to dedicate our resources more effectively to areas where we can drive the most value for our customers.
What This Means for You (Merchant):
ConvertWise will be taken off our servers on June 30, 2025. That means our recommendations and Wise Cart will stop showing on your store after 30th. This gives our merchants 3 months to plan.
To ease this transition, we will cancel all active subscriptions starting April 1, 2025, meaning you will not be charged for ConvertWise from that date onward.
Until June 30, 2025, the app will remain functional, and we will continue to support our existing merchants as much as possible.
We deeply appreciate your support and the journey we’ve shared. It has been an honor to be a part of your business, and we hope ConvertWise has helped you achieve meaningful results. If you have any questions or need assistance during this transition, please feel free to reach out to us at [support@convertwise.com].
Thank you for being a part of ConvertWise’s journey. We look forward to continuing to support you in new ways through WebEngage’s suite of solutions.
With gratitude,
The ConvertWise Team